The carrier’s latest MHStudio inflight entertainment system allows customers to connect via their personal device, with forthcoming features including the ability to purchase duty-free shopping and buy-on-board snacks.
Malaysia Airlines said the new seats were a result of “feedback and suggestions received through customer surveys and various focus group sessions in 2020”, which it said demonstrated the carrier’s “commitment to adapt to changing consumer needs and in improving overall customer experience in the post.” pandemic era”.
A total of 38 of the airline’s B737s – which serve domestic and regional routes – are set to be refitted with the new cabins.
Commenting on the news group chief marketing and customer experience officer of Malaysia Airlines, Lau Yin May, said:
“We are thrilled to roll out the newly refreshed B737-800 NG, which will deliver future travel experiences through innovative features from seats to highly customisable inflight entertainment while staying true to our roots by incorporating Malaysian elements in the overall cabin interior design.
“It is becoming increasingly important that we do everything with sustainability in mind. The all-new features of our refreshed B737-800 NG fleet will reduce our carbon footprint from the reduction of the weight of each aircraft – with the much lighter seats, use of soft cabin dividers and moving away from seatback screens to offer innovative in- flight entertainment features allowing for wireless streaming on board at their convenience.”